How to Choose the Right Tourism Marketing Expert for Your Business

Table of Contents

1. Look for Industry Experience

2. Check Their Previous Success Stories

3. Assess Their Digital Marketing Capabilities

4. Evaluate Their Creative Approach

5. Consider Their Local Market Knowledge

6. Look for Strong Communication Skills

7. Review Their Client Testimonials and References

8. Assess Their Understanding of Trends and Innovations

9.  Evaluate Their Strategic Approach

Conclusion

Once you have decided you need a Tourism Marketing Expert then how do you pick one that is right for you?

Finding the right tourism marketing expert can feel like searching for a needle in a haystack, especially with so many options out there. 

But getting it right is crucial for your business’s success. 

Here’s a friendly guide to help you navigate this process and find someone who can truly elevate your tourism brand, with examples from some fantastic businesses to inspire you.

1. Look for Industry Experience

Experience really does matter. 

You want someone who’s been around the tourism block and knows what works. An expert with a solid background in tourism marketing will understand the unique challenges and opportunities in this field. 

Also consider someone who has built their own business, knows what it’s like to market a tourism business.

 

Example: Take Great Barrier Reef Marine Park Authority (Great Barrier Reef Marine Park Authority). 

They need to work with marketing experts who have a deep understanding of eco-tourism, crafting campaigns that not only attract visitors but also highlight the importance of conservation. Their work showcases the reef’s beauty and the efforts to preserve it.

Screenshot of gbrmpa website

2. Check Their Previous Success Stories

Success stories speak volumes. 

Look for marketing experts who can show you clear, measurable results—like increased bookings or enhanced brand visibility.

Marketing experts aren't always focused on bringing in the sales, so ensure when you look for an expert you ask them how they bring in sales as well as build demand and awareness through marketing. 


Example: Sydney Harbour Bridge Climb (Sydney Harbour Bridge Climb) has stepped up their marketing efforts considerably. Their campaigns have led to increased social media engagement and booking rates. 

Screenshot of Bridge Clim website

3. Assess Their Digital Marketing Capabilities

In today’s digital world, a marketing expert needs to be tech-savvy. They should be comfortable with SEO, social media, email campaigns, and creating engaging content.

Marketing experts need to be able to do what you can’t do. So ask questions and look at their online presence to see what is happening and what messages they are communicating.

Example: Melbourne Food and Wine Festival (Melbourne Food and Wine Festival) excels in digital marketing. They use SEO to ensure high visibility, run creative social media campaigns, and send out targeted email blasts, helping them attract a global audience. Discover their digital marketing strategies on their website.

Latest blog in Melbourne Food and Wine Website

4. Evaluate Their Creative Approach

Creativity can make or break your marketing efforts. 

Look for experts who can think outside the box and create campaigns that truly capture the essence of your destination or service.

Ask them for examples on how they will push your brand forward and help you grow sales. 

Example: Tangalooma Island Resort (Tangalooma Island Resort) uses vibrant visuals and engaging videos to showcase their unique offerings. This creative approach helps them stand out and appeal to a wide range of potential visitors. 

Things to do in Tangalooma

5. Consider Their Local Market Knowledge

Understanding the local market is crucial. 

You need someone who knows the ins and outs of local consumer behaviour and market trends.

Oftentimes marketing experts stay in their own market. You will need someone who knows about your market, what travellers want and need and how to talk to them.

Example: Kakadu National Park (Kakadu National Park) benefits from marketing experts with deep local knowledge. Their strategies highlight the park’s unique features and cater to both domestic and international visitors. 

Things to di in Kakadaku National Park

6. Look for Strong Communication Skills


Good communication is key. 


You want an expert who is transparent, responsive, and can clearly explain their strategies and results.


You also want a marketing expert that can communicate well with your customers. 


Example: Wineglass Bay Cruises (Wineglass Bay Cruises) collaborates with marketing professionals who excel in communication. They provide regular updates and detailed reports, aligning marketing efforts with business goals. 

7. Review Their Client Testimonials and References

Client testimonials can give you a real sense of how a marketing expert performs. 

Look for feedback from their previous clients to gauge their reliability and effectiveness.

Check out their Linkedin profiles and see who they are connected to then ask for a reference. 

Example: Hamilton Island (Hamilton Island) highlights client testimonials and references that showcase successful collaborations. These testimonials provide insight into the impact of their marketing efforts. 

screenshot of hamilton website with testimonials

8. Assess Their Understanding of Trends and Innovations

The tourism industry is always evolving, so it’s important that your marketing expert stays ahead of trends. 

They should be familiar with the latest innovations and technologies.

How are they keeping up with new technologies, trends in travel and tourism?

9. Evaluate Their Strategic Approach


Finally, look for a strategic thinker. 


A successful tourism marketing expert should develop a comprehensive plan that aligns with your business goals and drives results.


Don't engage a marketing person who doesn’t understand strategy and the big picture.


Example: Tasmania’s MONA Museum (MONA Museum) employs a strategic approach to promote their unique art experiences. Their campaigns are well-planned to target specific audiences and achieve set objectives. Discover their strategies on their website.


Conclusion

Choosing the right tourism marketing expert can be a game-changer for your business. 

By considering factors such as industry experience, success stories, digital skills, creativity, local market knowledge, communication, client feedback, and understanding of trends, you can find someone who will truly make a difference.

Partnering with the right expert will help you craft compelling marketing strategies and achieve remarkable results.

Consider Sarah Colgate - Tourism Growth Coach

  1. 20+ years of experience ✔

  2. Success in multiple businesses ✔

  3. Bursting with creativity - look at this website ✔

  4. First-hand knowledge of 12 Australian destinations ✔

  5. Great communication skills ✔

  6. Client testimonials and recommendations - See Linkedin

  7. Engaging in trend analysis and tracking ✔

  8. Strategic approach at board level and below ✔

Ready to elevate your tourism marketing? Get in touch with us today to discuss how we can help you achieve your goals. Contact us at admin@tourismgrowthcoach.com or call 0491 729 043. Let’s work together to boost your tourism business and reach new heights!

Your journey to exceptional tourism marketing starts here!

📞 Call us at 0491 729 043

Let's turn your tourism business dreams into reality!

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